A USB 2.0 device that enumerates at full speed has demonstrated some connectivity, but that result does not establish that high speed negotiation succeeded. Capture the negotiation interval and PHY configuration before treating the symptom as a bulk-transfer software problem. The useful evidence occurs before ordinary high speed traffic begins.
Observe the negotiation event
The Microchip USB3300 data sheet describes PHY operating modes used during high speed chirp negotiation, including transmitter encoding control. This makes the controller-to-PHY mode sequence part of the investigation as well as the waveforms on the USB pair.
Use the applicable controller and PHY documentation to identify expected reset, chirp, and mode-transition events. Keep the exact timing and voltage requirements tied to the relevant USB specification and implementation rather than borrowing limits from a scope screenshot.
Capture both electrical and control evidence
Trigger on the connection or reset sequence with enough pretrigger history to see the initial state. Probe the data pair using a method whose loading and common-mode range are suitable for the interface.
If practical, record PHY register changes or controller trace events alongside the electrical capture. A missing chirp, an unrecognized chirp, and an incorrect transition after a recognized chirp call for different checks.
Establish a known comparison path
Repeat the test with a known working host port and a suitable short cable. Remove optional hubs or adapters for the initial comparison, then restore them one at a time. Record the actual topology used for each result.
Compare a known working device on the same setup. This does not prove that the new device is compliant, but it helps establish whether the host, cable, and capture arrangement can support the expected negotiation.
Follow the point of divergence
If expected signaling is absent, examine PHY power, clock, reset, and controller mode commands. If signaling appears but the speed remains low, compare the observed sequence and PHY status with the documented transition requirements.
Check whether the symptom changes after warm reset, power cycling, or repeated reconnects. A state-dependent failure can involve retained configuration or initialization order. Avoid immediately increasing drive settings without understanding which negotiation step failed.
After negotiation works, verify sustained transfers separately. High speed entry and acceptable high speed signal quality are related but distinct checks.
Save the complete negotiation capture, PHY configuration, topology, and reported speed. A useful diagnosis identifies the first event that differs from the expected sequence. A final screenshot of successful enumeration alone leaves the original negotiation problem unexplained and provides little protection against its return.
Move from reading to a build-ready project
Use the fabrication and assembly checklists to prepare drawings, production files and test requirements.
Open the DFM checklist